Returns Terms and Guidelines:
• All returned items must be returned within 14 days of the delivery date.
• All returned items must be unworn, unwashed, without any perfume smell
and complete with original tags and packaging if applicable.
• All returned items must be well packaged, so as not to be damaged in the
• When returning footwear, please ensure the box is protected with an outer
packaging layer as it is part of the product. Any damage to the box may
result in the return being refused.
• Please make sure all return packages are sent with a trackable, insured
service. We cannot take responsibility for items damaged or lost in the return
• If items are returned from outside of Ukrainee, please clearly mark the
package as 'RETURNED GOODS' to avoid any customs charges. We are not
responsible for any return custom charges made.
• Please note sale items are not eligible for exchange or return.